Connecting Kawach & Atlassian Accounts

Overview

This article explains how to integrate Atlassian Cloud with Kawach to enable centralized compliance monitoring across your Jira and Confluence environments. Once connected, Kawach can monitor users, projects, and issues at the organization level and surface relevant findings as part of your compliance and risk workflows.

This integration helps ensure that user access, project activity, and work artifacts across Jira are consistently tracked and available for audits, reviews, and internal assessments.

Prerequisites

Before starting the integration, ensure the following:

You have an active Atlassian Cloud organization.
You have Organization Administrator access or sufficient privileges to authorize third-party applications.
You have access to your organization’s Kawach account with permissions to manage integrations.
You know which Jira instances belong to the Atlassian organization you want Kawach to monitor.

What Kawach Accesses

Kawach connects to Atlassian Cloud with read access and limited write access where required for complete monitoring and remediation workflows. It does not alter Jira or Confluence configurations without explicit workflow actions.

Once connected, Kawach can:

Read user profiles, including usernames, email addresses, and profile images in Jira and Confluence
Read Jira projects, issues, attachments, worklogs, and search results
Read general account and organization information to support identity and access governance

Steps to Integrate Atlassian Cloud with Kawach

Step 1: Navigate to Integrations in Kawach

Log in to your Kawach account.
Go to Settings.
Select the Integrations tab.
Click Create.
Locate Atlassian from the list of available integrations.
Click Connect.

Step 2: Authorize Kawach in Atlassian

You will be redirected to the Atlassian sign-in page.
Sign in using your work account with organization administrator privileges.
Personal accounts are not supported.
Review the permissions requested by Kawach for Jira and Confluence access.
Approve the connection.

Step 3: Confirm Organization Connection

After authorization:

You will be redirected back to Kawach.
Kawach will automatically detect the Jira instances associated with the organization.
Confirm the connection to begin data synchronization.

Kawach will start syncing users, projects, and issues across the organization after a few minutes.

After the Integration

Once the integration is complete:

Jira environments are continuously monitored within Kawach.
Relevant findings can be surfaced as part of compliance workflows.
Teams get centralized visibility into work activity and access governance without switching tools.

Troubleshooting

Pin icon Authorization failed

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Ensure you are logged into the correct Atlassian organization and have Organization Administrator access.

Pin icon Projects or spaces not visible

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Verify that the Jira projects and Confluence spaces belong to the authorized Atlassian Cloud organization.

Pin icon Data not syncing

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Allow a few minutes after setup. If issues persist, try reconnecting the integration.