Other Articles

Logging and Tracking User Consent

Privacy Management > User Consent > Logging & Tracking

Introduction

Logging and tracking user consent is a critical component of privacy and compliance management. Organizations must not only collect consent but also maintain a detailed and auditable record of every user decision. This ensures transparency, accountability, and readiness for regulatory audits.

Kawach provides a structured and event-based approach to logging consent, enabling organizations to track every interaction related to user permissions.

What is Consent Logging?

Consent logging refers to the process of recording every action a user takes regarding a policy or agreement. This includes when a user:

  • Gives consent
  • Revokes consent
  • Declines consent

Each of these actions is stored as a separate record, ensuring that no historical data is lost.

Where is Consent Data Stored in Kawach?

In Kawach, consent records are maintained under the Privacy Module → Consent Tab. This centralized repository allows administrators to view and manage all consent-related activities in one place.

Key Data Fields Captured

Kawach logs detailed information for every consent event to ensure complete traceability. The following fields are recorded:

  • Actor Identifier – Unique identifier of the user
  • Actor Email – User’s email address
  • Artifact Reference – Document name (e.g., Terms and Conditions, Privacy Policy)
  • Artifact Version – Version of the document accepted or declined
  • Type – Type of consent (e.g., TOS, policy)
  • Timestamp – Date and time of the action
  • Status – User decision (Given, Revoked, Declined)

Example of Consent Records

Below is a sample of how consent events are logged in Kawach:

Actor Identifier Actor Email Artifact Reference Version Type Timestamp Status
Patrik patrick@sanco.com TnC v2 TOS 6 Feb 2026, 04:00 pm Revoked
Joffer joffer@granula.com privacy_policy v2 policy 22 Jan 2026, 04:00 pm Given
Bezoz bezoz@proctor.com TnC v2 policy 15 Mar 2026, 13:00 Declined

Event-Based Consent Tracking

Kawach follows an event-based model, meaning:

  • Every change in user consent is recorded as a new event
  • Existing records are never overwritten
  • A complete history of user actions is always maintained

For example, if a user first accepts a policy and later revokes it, both actions are recorded separately. This creates a clear timeline of consent behavior.

Why Consent Tracking is Important

  1. Audit Readiness

    Organizations can demonstrate exactly:

    • What the user agreed to
    • Which version was accepted
    • When the action occurred
  2. Transparency

    A complete history ensures that user decisions are visible and verifiable at any time.

  3. Compliance

    Maintaining detailed logs helps meet regulatory requirements for data protection and privacy.

  4. Dispute Resolution

    In case of conflicts, organizations can refer to historical consent records as proof.

Best Practices for Consent Logging

To ensure effective tracking:

  • Record every consent action as a new event
  • Always include artifact version details
  • Capture accurate timestamps
  • Maintain consistent user identifiers
  • Ensure secure storage of consent data

Conclusion

Logging and tracking user consent is essential for maintaining compliance and building trust. Kawach simplifies this process by providing a centralized, event-driven system that captures every user action in detail.

With complete visibility into consent history, organizations can ensure transparency, support audits, and confidently manage user permissions across all platforms.

Updated on 30 March, 2026